• Knick Exterior

    Frequently Asked Questions

General

  • Built in 1906 by visionary real estate mogul John Jacob Astor IV, The Knickerbocker was among the first buildings to occupy Times Square, formerly Longacre Square. Astor discovered in 1901 that the original Knickerbocker Hotel location (the St. Cloud Hotel) would align with New York City’s planned subway system allowing access to the new railroad from the hotel basement. The original entrance to The Knickerbocker subway entrance can still be found tucked away on the end of the platform of Track 1 on the S shuttle between Grand Central and Times Square. Within months of its opening, the stunning Beaux Arts landmark had become the center of life in New York and perpetual activity, including the world-famous New Year’s Eve Times Square Ball Drop. It’s rumored the dry martini was invented right here in the hotel. Visit our History page to learn more.

  • We offer Wi-Fi throughout the hotel, a meeting room and writing desks.

  • In its heyday, The Knickerbocker was where celebrities, politicians, playwrights, activists, pilots, and war heroes came shoulder to shoulder with opera singers, Imperial Russian ballet dancers, and rambunctious sports luminaries. The Knickerbocker has hosted a cast of characters, including the likes of world-renowned Italian tenor Enrico Caruso, American business magnate John D. Rockefeller, and American novelist F. Scott Fitzgerald, who gathered here in 1912 in what was then known as “The 42ndStreet Country Club.” Two of our Tribute Suites pay homage to the celebrated personalities who called the Knickerbocker home, Caruso and playwright George Cohan.

  • We are 100% non smoking hotel. The rooftop terrace has a space outdoors for smokers.

Reservations

  • Early check-in is based on availability. We recommend guests pre-register, however, luggage can be stored with Front Desk until room is ready.

  • We offer Front Desk coverage 24 hours a day.

  • Checkin is 3pm and checkout is 12 noon.

  • The number to call is 212 204 4980.

  • Reservation would require full prepayment and is non cancellable, non refundable.

  • A valid ID and a credit card is required for checkin. Must be 21 years of age or older to checkin.

  • All major credit cards are accepted (Amex, Visa, Mastercard, etc…).

  • Kids 12 years and under stay free. However, there is a charge for rollaway or sofabed preparation.

  • The bell desk can store luggage before or after your visit.

  • Extra bed/rollaways are $75+tax per day.

  • Our cancellation policy ranges from 24-48-72 hours prior to arrival.

  • The credit card would only be charged when a deposit is required.

  • We allow a maximum of 21 days. Any longer requires an agreement.

  • We have a link that is available for 3rd party payment.

  • The number to call is 212 204 4936.

  • A credit card is required to secure a reservation. Deposits needed on certain rates and NYE.

  • Guests must be 21 years of age or older to check in at The Knickerbocker Hotel.

  • The hotel accepts traveler’s checks with valid ID.

Accommodations

  • We have bed side phones, LED tvs, pay per view, wifi and electronic switches for drapes and lights.

  • We have several room types offering options with king or queen sized beds; many of our rooms also have sofabeds. We offer connecting rooms as well. We have a variety of different tiered rooms and suites with views positioned towards Times Square or Broadway Street.

  • We do not offer items for sale, however, we can provide the name of product’s Brand.

  • We do not offer fully stocked minibars at this time.

  • All rooms have a safe large enough for a laptop.

Accessibility

  • The Knickerbocker Hotel is ADA-compliant and we welcome guests of all abilities into ADA Rooms and Suites, as well as with property-wide accommodations such as accessible public entrance, elevator, public restroom, and food and beverage outlets. Visit our Stay page to explore accessible accommodations and our ADA Accessibility Statement about property-wide features.

Amenities

  • We offer Diptyque bath products, feather or hypo allergenic bedding and Wi-Fi throughout. Cribs and rollaway beds are available on request.

  • We have St. Cloud Rooftop Bar, Jake’s Café, Charlie Palmer Steak IV and a fitness center.

  • There is no spa at The Knickerbocker but we do have a Fitness Center made up of two distinct facilities: the Saints Studio is dedicated to yoga, mat Pilates, etc. and the Sinners Studio features machines for cardiovascular training and heavier lifting, including a state-of-the-art stretch cage and boxing system.

  • Our Fitness Center has state of the art equipment and a weight / yoga room.

  • The hotel offers overnight shoe shine services.

  • We allow small dogs up to 25lbs. There is a pet fee of $300+tx non refundable.

  • No, the hotel does not have a pool.

  • The hotel offers dry cleaning and laundering services for a fee.

  • Yes, The Knickerbocker is a kid-friendly hotel, we gladly welcome families of all sizes. Visit our Kids & Family page for more information.

  • Charlie Palmer Restaurant hosts the Michelle Collier Trio and Fleur Seule Trio interchangeably Tuesdays, Wednesdays, and Thursdays from 6:00pm to 9:00pm. St. Cloud currently hosts DJ Dippa, who spins for us Thursdays, Fridays and Saturdays from 5:00pm to 10:00pm. Please also check out our Event Calendar for the latest events, celebrations, and more.

Guest Services

  • Yes, there is Concierge service available.

  • Yes, In Room Dining can provide ice at no additional charge.

  • The Front Desk can arrange for a wake up call.

  • Yes. Packages can be sent to the hotel in advance with eligible address and identification.

  • There will be a charge to the guest’s folio for any damages.

  • Multiple languages are spoken such as Spanish, Russian, Tagalog, Bengali, Albanian, Chinese, Japanese and Arabic.

  • Yes, there is daily housekeeping service.

  • We do not offer currency exchange.

Location/Getting Around

  • 6 Times Square, New York, NY 10036 on the corner of 42nd Street and Broadway.

  • Valet parking is available for $150 for standard size cars and $160 for over-sized vehicles. The garage is located at 150 W. 38th Street between 7th Avenue and Broadway.

  • Valet parking and self-parking are available. The garage is located at 150 W. 38th Street between 7th Avenue and Broadway. Overnight self-parking rate for a regular vehicle is $75.00 and $85.00 for oversized/SUV’s. Valet parking is $150 for regular vehicles and $160 for oversized/SUV’s.

  • Parking is for a 24 hour time period. There are no in or out privileges.

  • The closest airport to The Knickerbocker Hotel is LaGuardia, which is approximately a 30min drive. JFK International Airport and Newark EWR are an estimated 60min drive.

  • A taxi or Uber is approximately $60+tx to the airport one way.

  • The closest bus depot is the Port Authority on 8th Avenue. Grand Central Station is on Park Avenue, both being on 42nd Street. Eight blocks south of 42nd Street, Penn Station is located on 34th Street.

  • Taxi’s and Ubers are readily available to get around the city. Public transportation such as buses and subways are available, as well.

Dining

  • Breakfast is not included, but is available in Charlie Palmer Restaurant daily or via In Room Dining.

  • Charlie Palmer Steak IV is open daily for breakfast and for lunch and dinner service from Tuesday to Saturday. The martini lounge on the 4th floor is open daily. Jake’s is open daily from 7:30 am until 2 pm. St. Cloud Rooftop is open for cocktails and light bites from 4 pm until 11 pm daily. Room Service is available 24 hours a day. Visit our Dine page to learn more.

  • Room Service is available 24 hours a day, offering both all-day and overnight dining menus and full beverage menu.

Experiences

  • There is STK, Carmines and Bryant Park Grill close by.

  • We are located in the the Theatre District. Rockefeller Plaza is close, as is Bryant Park and Times Square.

  • There are museums, theatre, restaurants and shopping available in the area. Visit our City Guide page to learn more. 

  • There are multiple theatres in the area. Madison Square Garden is close too.

Meeting

  • From private dining to an intimate gathering on our exclusive rooftop, The Knickerbocker can host business events, social engagements, and other gatherings. Visit our Gather page for more information.

  • The number to call is 212 204 4936.

Offers

  • The Knickerbocker has a number of Special Offers to help you make the most of your trip to New York City. Visit our Offers page to view our current promotions and packages.

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